Last updated: February 2026
1. Introduction
Bluemont Pty Ltd (“Bluemont”, “we”, “us” or “our”) is committed to protecting your privacy and handling personal information in an open and transparent manner.
This Privacy Policy explains how we collect, use, disclose, store and protect personal information when you visit or interact with our website https://www.bluemont.com.au (the “Site”) or engage with our products and services.
This policy is prepared in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Personal Information We Collect
We may collect personal information including:
- Name
- Email address
- Phone number
- Company name
- Project or site location
- Enquiry or tender details
- Any information voluntarily submitted via contact forms or correspondence
You may browse our website anonymously. We collect personal information only when it is voluntarily provided or reasonably necessary for our business operations.
We may also collect technical information automatically, including:
- IP address
- Browser type and version
- Device information
- Pages visited
- Date and time of access
- Referring website
3. How We Collect Personal Information
We collect personal information when you:
- Submit a contact or enquiry form
- Request technical documentation or quotations
- Communicate with us by email or phone
- Engage with us in relation to projects or tenders
- Interact with our website
Technical data may be collected through cookies, analytics tools and website security systems.
4. How We Use Personal Information
We use personal information to:
- Respond to enquiries and provide customer support
- Assess project and tender requirements
- Provide product information and technical documentation
- Communicate regarding services and contractual matters
- Improve our website, services and user experience
- Comply with legal, regulatory and contractual obligations
We do not sell, trade or rent personal information.
5. Website Forms
We use website form management tools (including WPForms) to manage enquiries.
Information submitted via forms is:
- Stored securely within our website system
- Transmitted to authorised personnel via email
- Retained for administrative, contractual and business purposes
Form data is used solely to respond to enquiries or assess project suitability.
6. Cookies, Analytics and Tracking Technologies
Our website uses cookies and similar technologies to improve functionality, security and performance.
We use the following services:
Google Analytics 4 (GA4)
To analyse website traffic and usage patterns. GA4 may process IP address and technical data in accordance with Google’s privacy practices.
Microsoft Clarity
To understand user behaviour through session recordings and heatmaps. Clarity may collect behavioural and technical information such as click activity, scroll depth and device data to improve website usability.
Wordfence Security
We use Wordfence security services to protect against unauthorised access, malicious traffic and cyber threats. Wordfence may process IP addresses and technical data for firewall protection and security monitoring.
Analytics and security data is used for legitimate operational, performance and security purposes. Information is generally processed in aggregated or pseudonymised form.
You may control cookies through your browser settings, although disabling cookies may impact website functionality.
7. Disclosure of Personal Information
We may disclose personal information to:
- IT and hosting providers
- Analytics and website optimisation providers
- Email and communications providers
- Professional advisers (legal, accounting and compliance)
- Government authorities where required by law
- Project stakeholders where necessary to fulfil contractual obligations
We only disclose personal information where reasonably necessary and take steps to ensure third parties handle it securely and in accordance with applicable privacy laws.
8. Overseas Disclosure of Information
Some service providers we engage (including hosting, analytics and security platforms) may store or process personal information outside Australia.
Where personal information is disclosed overseas, we take reasonable steps to ensure it is protected in accordance with the Australian Privacy Principles.
9. Data Security and Governance
We implement reasonable technical and organisational measures to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
These measures include:
- Secure hosting environments
- Firewall and security monitoring systems
- Access controls and authentication procedures
- Restricted internal access to sensitive information
- Ongoing system updates and maintenance
For infrastructure, council and government-related projects, information is managed in accordance with applicable contractual and regulatory requirements.
While we take reasonable steps to protect personal information, no method of transmission over the internet is completely secure.
10. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law.
Tender and project documentation may be retained for audit, contractual and compliance purposes where applicable.
11. Your Rights (Australia)
Under the Privacy Act 1988 (Cth), you have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or outdated information
- Make a complaint about how we handle your personal information
Requests can be made using the contact details below.
12. Data Breaches
If a data breach occurs that is likely to result in serious harm, we will comply with the Notifiable Data Breaches (NDB) scheme, including notifying affected individuals and the Office of the Australian Information Commissioner (OAIC) where required.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The current version will always be published on this page with an updated revision date.
14. Contact Us
Bluemont Pty Ltd
Unit 21 / 9 Powells Rd
Brookvale NSW 2100
Australia
Phone: +61 2 9091 0360
Email: info@bluemont.com.au